Terms of Service

Last updated: June 2025

This website is operated by Gemuine Lashes. Throughout the site, the terms “we”, “us” and “our” refer to Gemuine. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service. Please review them carefully before using our website.

We may update these Terms at any time by posting changes here. Your continued use of the site signifies your acceptance of any updates.  

1. Online Store Use
By using our site, you confirm you are of legal age in your region or have received permission from a legal guardian. You agree not to use our products for any illegal or unauthorized purpose, or violate any laws, including intellectual property laws. Any breach may result in termination of service.

2. General Conditions
We reserve the right to refuse service to anyone. Your content (excluding credit card data) may be transferred unencrypted over various networks. You agree not to copy, resell, or misuse the Service without our written permission.

3. Accuracy of Information
Content on our site is for general reference and may not always be complete or current. We are not responsible for reliance on outdated or incorrect information. You agree to monitor changes to our website.

4. Product & Service Modifications
Prices and availability of products may change without notice. We may modify or discontinue services at any time without liability.

5. Products or Services
Some products may be available exclusively online and in limited quantities. Product colors shown may vary depending on your screen settings. We reserve the right to limit sales by region or customer and may discontinue products at any time. All product descriptions are subject to change.

6. Orders and Billing
We may cancel or limit orders at our sole discretion, especially those appearing to be placed by resellers or with potential payment risks. You agree to provide accurate billing and shipping information and keep your account updated.
For return details, see our Return Policy.

7. Optional Third-Party Tools
We may offer access to third-party tools on an “as is” basis without warranties. Use of these tools is at your own risk, and you should review the third party's terms before use. Future tools or features added to the website will also be subject to these Terms.

8. Third-Party Links
Our site may include links to third-party sites. We are not responsible for their content or policies and disclaim any liability related to transactions or interactions with such sites.

9. User Content & Feedback
By submitting any content (comments, ideas, proposals, etc.), you grant us unrestricted rights to use and publish it. We have no obligation to keep comments confidential or respond. Your content must not infringe any rights or contain harmful code. You alone are responsible for your posts.

10. Personal Information
Your submission of personal data through our store is governed by our Privacy Policy.

11. Errors and Omissions
Occasionally, site content may include errors or omissions, including in product descriptions or pricing. We reserve the right to correct such issues and cancel orders if necessary, without prior notice.

12. Prohibited Uses
You agree not to use our site or content for unlawful purposes, to violate any laws, to infringe intellectual property, to harm or harass others, to upload viruses, or to interfere with the security of the service. We may suspend or terminate your access for any prohibited use.

13. Disclaimer of Warranties & Limitation of Liability
Our service and all products are provided “as is” without warranties of any kind. We do not guarantee that service will be uninterrupted or error-free. Gemuine Lashes is not liable for any loss, damages, or claims arising from your use of the site or products, even if advised of the possibility.

14. Indemnification
You agree to defend and hold Gemuine Lashes and our affiliates harmless from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.

15. Severability
If any term is found unenforceable, the remainder shall remain valid and enforceable.

16. Termination
These Terms remain effective unless terminated by either party. You may end this agreement at any time by discontinuing use of our site. We may also terminate this agreement if you fail to comply with any term, and you will remain liable for all charges incurred.

17. Entire Agreement
These Terms, along with posted policies, represent the full agreement between you and Gemuine Lashes and supersede prior communications.

18. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States.

19. Changes to Terms
You can review the latest version of these Terms at any time on this page. We reserve the right to update them at our discretion. Your continued use after changes are posted constitutes acceptance.

20. SMS Program
If you opt into our SMS service, you agree to receive recurring marketing texts from Gemuine Lashes to the number provided. Message/data rates may apply. Reply “STOP” to unsubscribe or “HELP” for assistance. Consent is not a condition of purchase.

21. Contact Us
Questions about these Terms? Reach us at: customer@gemuinelashes.com